Shipping policy

Shipping & Delivery Policy

Last Updated: 5 September 2026

Thank you for shopping with NAADAN CART. We aim to provide a smooth and reliable delivery experience for all our customers across India.

1. Shipping Coverage

NAADAN CART currently offers delivery to locations across India, subject to serviceability by our logistics and courier partners.

Some remote or non-serviceable locations may not be eligible for delivery. If your location cannot be serviced, we will contact you using the information provided with your order.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing time may occasionally take longer during sales, promotional periods, holidays, or due to circumstances beyond our reasonable control.

3. Delivery Time

After your order has been dispatched, the estimated delivery time is generally:

5–10 business days within India.

Delivery times are estimates and are not guaranteed. Actual delivery time may vary depending on your location, courier availability, weather conditions, holidays, transportation issues, and other circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, NAADAN CART may offer free shipping or promotional shipping rates. Such offers may be subject to specific terms and conditions.

5. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or tracking information through the email address or phone number provided during checkout.

Tracking information may take some time to become active after the order is handed over to the courier.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts before returning an undelivered package to the sender.

Please ensure that the shipping address, phone number, and other delivery information provided at checkout are accurate and complete.

NAADAN CART is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation or logistics disruptions

  • Courier delays

  • Government restrictions

  • Incorrect or incomplete delivery information

  • High order volumes

  • Other unforeseen circumstances

If your order is significantly delayed, please contact us using the details provided below so that we can assist you.

8. Damaged Packages

If your package appears to be seriously damaged at the time of delivery, please contact NAADAN CART as soon as possible.

Where appropriate, we may request photographs or other information regarding the condition of the package and product to help us investigate the issue.

9. Wrong or Missing Items

If you receive an incorrect product, missing item, or another issue with your order, please contact us as soon as possible with your order number and relevant details.

We will review the issue and provide an appropriate resolution in accordance with our Refund & Return Policy and applicable law.

10. Undelivered or Returned Orders

An order may be returned to the sender if:

  • The address provided is incorrect or incomplete.

  • The customer is unavailable after repeated delivery attempts.

  • The customer refuses delivery.

  • The PIN code or location is not serviceable.

  • The package cannot be delivered for another customer-related reason.

If an order is returned because of an incorrect address, refusal of delivery, or repeated unsuccessful delivery attempts attributable to the customer, additional shipping charges or deductions may apply where permitted by applicable law and our Refund & Return Policy.

11. Changes to Shipping Information

If you need to change your delivery address after placing an order, contact us as soon as possible.

We cannot guarantee that an address change will be possible after the order has been processed or dispatched.

12. Contact Us

If you have questions about your order or delivery, please contact us:

NAADAN CART
Email: naadancartofficial@gmail.com

We will be happy to assist you with your shipping and delivery concerns.

NAADAN CART
Everyday Essentials, All in One Place.